Frequently Asked Questions

Yes. Planet Duct is certified by the National Air Duct Cleaners Association (NADCA), the industry standard for air duct cleaning. We're also IICRC certified and BBB accredited.

NADCA certification means a company has trained, tested technicians who follow established standards for cleaning, inspecting, and restoring HVAC systems. It's a mark of professionalism and proper methods, not a 'blow-and-go' operation.

We serve Colorado Springs and the surrounding Southern Colorado region, including Falcon, Black Forest, Monument, Castle Pines, Castle Rock, Fountain, Security-Widefield, Pueblo, Pueblo West, and Teller County.

Planet Duct is located at 5082 List Drive, Colorado Springs, CO 80919. You can reach us at 719-728-5111.

We accept all major payment options, including cash, check, and credit cards.

Yes, we offer free, no-pressure estimates. You can request one online or call us at 719-728-5111.

Yes, we're often hiring qualified technicians in the Colorado Springs area. Visit our Careers page to see open positions and apply.

We're NADCA certified and use powerful truck-mounted equipment (up to 13,000 CFM) rather than weak portable vacuums. Many low-price 'specials' are blow-and-go jobs that leave debris behind. We do a thorough, standards-based clean.

Most homes benefit from professional air duct cleaning every 3 to 5 years. You may want it sooner if you have pets, allergies, recent renovations, visible mold, or a musty smell when the HVAC runs.

Air duct cleaning is the process of deep cleaning the ductwork, vents, and HVAC system in your home or business to remove dust, debris, allergens, and other contaminants that build up over time.

A thorough cleaning covers the supply and return ducts, vent registers, the main trunk lines, and HVAC components. We use negative-air equipment and agitation tools to dislodge and capture debris throughout the system.

Air duct cleaning generally takes about three to five hours, depending on the size of your home and the complexity of your HVAC system.

Cost depends on your home's size, the number of furnaces and vents, and the level of buildup. Planet Duct provides free estimates so you know the exact price before any work begins.

No. As long as you hire a qualified, professional company, air duct cleaning will not make a mess. We use sealed negative-air equipment and protect your home throughout the process.

Yes. Air duct cleaning is a safe process for your entire family, including pets. We tape over the vents and use contained equipment, so it's not harmful to be present during the service.

Absolutely. The process is safe for your whole family, including children and pets. We recommend securing pets simply so they're comfortable and out of the technicians' way.

Yes. Removing dust, pollen, pet dander, and other allergens from your ductwork can reduce the allergens circulating through your home and improve indoor air quality.

Cleaner ducts mean fewer circulating allergens, dust, and contaminants. This can ease allergy and asthma symptoms, reduce respiratory irritation, and create a healthier indoor environment, especially for sensitive individuals.

Often, yes. Removing buildup helps air flow more freely through your system, which can improve efficiency and comfort. Combined with coil cleaning and sealing, it helps your HVAC run the way it should.

Common signs include excessive dust, visible debris around vents, musty odors, worsening allergies, uneven airflow, and rising energy bills. If you've had recent construction or a pest issue, cleaning is also a good idea.

Clear clutter from around your vents, make sure work areas are accessible, secure any pets, and plan to do a quick walkthrough with your technician when they arrive. We're happy to answer questions throughout.

A proper job includes before-and-after inspection, access to every duct run, and visible results. A reputable company will show you the work. Don't trust anyone who won't let you see inside your system.

Lint buildup in dryer vents is a leading cause of house fires. Regular cleaning improves safety, shortens drying times, lowers energy use, and extends the life of your dryer.

Most homes should have their dryer vent cleaned once a year. Households that do frequent laundry may benefit from more frequent cleaning.

Clothes taking longer to dry, a hot dryer or laundry room, a burning smell, and excess lint around the dryer are all signs your dryer vent needs cleaning.

Yes. Lint is highly flammable, and clogged dryer vents are one of the leading causes of home fires. Regular cleaning significantly reduces this risk.

It can. A clogged vent can push lint, moisture, and exhaust back into your home. Cleaning the vent helps your dryer exhaust properly, reducing humidity and airborne lint indoors.

We clean the full vent line from the dryer to the exterior exhaust, remove lint and blockages, check airflow, and confirm the vent is exhausting properly. We'll also flag any damaged or improperly installed ducting.

Start with air quality testing to identify pollutants, then combine duct cleaning, high-efficiency filtration, and air purification. We can build a plan tailored to your home.

Frequent allergy symptoms, lingering odors, excessive dust, humidity problems, and stuffiness that improves when you leave the house are all signs. Air quality testing gives you a clear answer.

Indoor air can be more polluted than outdoor air. Poor air quality contributes to allergies, asthma, and respiratory issues, especially for children, seniors, and immunocompromised people.

We offer air quality testing, high-efficiency filtration, whole-home air purifiers, UV purifiers, humidity control, and duct treatments — a complete approach to healthier indoor air.

Testing once a year is a good baseline, or any time you notice new symptoms, move into a new home, finish a renovation, or experience smoke or water events that can affect air quality.

Sick building syndrome refers to health symptoms — headaches, fatigue, respiratory irritation — linked to time spent in a particular building, often caused by poor ventilation and indoor air pollutants.

Yes. Whole-home air purifiers installed in your HVAC system treat the air throughout your house, reducing allergens, odors, and airborne contaminants. They work best alongside good filtration.

Yes. We clean the ductwork to remove mold and apply EPA-registered antimicrobial treatments. For ongoing mold, we also address the moisture source so it doesn't return.

Musty or stale odors usually come from mold, mildew, pest debris, or dust in the ductwork. Cleaning the ducts removes the source, and deodorizing treatments handle any lingering smell.

You can book online through our Housecall Pro scheduler, request a free estimate on our site, or call us at 719-728-5111. We'll find a time that works for you.

Every home is different — square footage, number of furnaces, vents, and buildup all affect the work involved. A free estimate gives you an accurate, honest price with no surprises.

Usually not. Very low 'specials' often mean weak equipment and incomplete cleaning. Planet Duct uses powerful NADCA-standard equipment for a thorough clean at a fair, transparent price.

Yes. We clean ductwork for offices, restaurants, medical facilities, schools, retail, apartments, and more — scheduled around your business hours to minimize disruption.

No. We provide a clear, upfront estimate before any work begins. The price you're quoted is the price you pay, with no hidden fees.